As we do not have a physical store, all the stock is shipped from our local warehouse. Shipping can take between 7-14 business days for your jewelry to arrive.

Easy return
If you are not satisfied with your order once it arrives, you are welcome to return it within 14 days. Please refer to the returns policy for all details.

No import taxes
Heart Locket Jewelry pays for all additional import taxes.

Jewelry Care
Heart Locket Jewelry recommends that you remove jewelry before any activity that may come in contact with moisture or friction. For example; swimming, housework, and sports. This is to ensure you maintain its juster and quality.

OUR GUARANTEE

📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

💰 Money-Back Guarantee: If you are not satisfied with your purchase and wish to return it, please contact us by email: [email protected]. We will provide you with 100% satisfactory service.

✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.

🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.